Terms of service

Terms of Service

OVERVIEW

Welcome to Bellnie!

The terms “we”, “us” and “our” refer to Bellnie. Bellnie operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Bellnie is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained the consent of a parent or legal guardian where required.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and services as accurately as possible.

However, colours, proportions, textures, and overall product appearance may differ slightly depending on the device, screen settings, lighting conditions, or other technical factors.

We do not guarantee that the appearance of a product on your device will exactly match the physical product you receive.

Product descriptions, prices, availability, specifications, and other information may be updated or changed at any time without prior notice.

We reserve the right to discontinue any product at any time.

We may also limit the quantities of products available to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order through Bellnie, you are making an offer to purchase the products included in your order.

Bellnie reserves the right to accept, reject, limit, or cancel any order at our discretion, including where we suspect fraud, pricing errors, inventory issues, payment problems, or other circumstances affecting our ability to fulfil the order.

Your order is not considered accepted until we confirm acceptance and, where applicable, successfully process your payment.

Please review your order carefully before submitting it.

Once an order has entered processing or fulfilment, we may be unable to accommodate cancellation or modification requests.

If we reject, modify, or cancel an order, we may attempt to notify you using the email address, billing information, shipping information, or phone number provided when the order was placed.

Purchases are subject to our Return & Refund Policy.

You represent and warrant that products purchased through Bellnie are intended for personal or household use unless otherwise agreed by us.

SECTION 4 - PRICES AND BILLING

Prices, discounts, offers, and promotions may change at any time without prior notice.

The price charged for a product will generally be the price displayed at the time your order is placed and will be reflected in your order confirmation.

Unless expressly stated otherwise, displayed prices may not include shipping costs, taxes, customs duties, import fees, handling fees, or other charges imposed by local authorities or service providers.

Promotional offers may be subject to additional terms and conditions.

If promotional terms conflict with these Terms of Service, the terms specifically applicable to the promotion will apply to that promotion.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through Bellnie.

You also agree to promptly update your information where necessary so that we can complete transactions and contact you regarding your orders.

Where payment cards are used, you represent that:

  • The payment information you provide is accurate and complete

  • You are authorised to use the payment method

  • Charges incurred through your order will be honoured by your payment provider

  • You agree to pay all applicable charges associated with your purchase

SECTION 5 - SHIPPING AND DELIVERY

Delivery dates and shipping times displayed on our website are estimates only unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Shipping carrier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • Transportation disruptions

  • Incorrect or incomplete delivery information

  • International shipping delays

  • Other events outside our control

Bellnie is not responsible for shipping delays caused by circumstances outside our reasonable control.

Where an order is delayed, lost, damaged, or otherwise affected during transportation, eligibility for a refund or replacement will be determined in accordance with our Return & Refund Policy.

SECTION 6 - INTELLECTUAL PROPERTY

The Bellnie website and Services, including but not limited to our trademarks, branding, text, graphics, designs, website layouts, product photography, product descriptions, videos, audio, logos, and other content, may be owned by Bellnie, our affiliates, licensors, suppliers, or other respective rights holders.

Such content is protected by applicable copyright, trademark, and intellectual property laws.

You may use the Services only for personal and non-commercial purposes unless we provide written permission otherwise.

Without our prior written consent, you may not reproduce, copy, modify, distribute, republish, download, display, sell, exploit, or create derivative works from content owned by Bellnie.

Nothing contained within the Services grants you ownership or a licence to use Bellnie's trademarks, logos, branding, or other intellectual property except where expressly permitted.

Shopify's trademarks, branding, and intellectual property remain the property of Shopify and its respective rights holders.

All other trademarks appearing through the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, services, applications, or functionality offered by third parties.

We may not monitor, control, or have input over those third-party services.

Access to such tools may be provided on an “as is” and “as available” basis without warranties, representations, or endorsements from Bellnie.

Your use of optional third-party tools is entirely at your own risk and discretion.

You should review and understand the terms and policies provided by the applicable third party before using their services.

We may introduce additional tools, features, services, or resources in the future.

Unless stated otherwise, such features will form part of the Services and will be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links, integrations, materials, or functionality provided by third parties.

Bellnie is not responsible for reviewing or evaluating the accuracy, availability, security, practices, or content of third-party websites or services.

If you access third-party websites or services through links on Bellnie, you do so at your own discretion and risk.

We are not responsible for any loss, damage, dispute, or other issue arising from your use of third-party websites, products, services, resources, or content.

Please carefully review the policies and terms of any third party before entering into a transaction with them.

Questions or disputes concerning third-party products or services should generally be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Bellnie is powered by Shopify, which provides the ecommerce infrastructure that enables us to offer our Services.

However, purchases made through Bellnie are transactions directly between you and Bellnie.

Shopify is not the seller of Bellnie products and is not responsible for the products purchased from our store.

By using the Services, you acknowledge that Shopify is not responsible for the sales transactions between you and Bellnie, including claims relating to purchased products or services, except where otherwise required by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through Bellnie is handled in accordance with our Privacy Policy.

Because our store is hosted through Shopify, Shopify may also collect and process certain personal information relating to your access to and use of the Services in order to provide its platform and related services.

Information submitted through the Services may be shared with Shopify and other service providers involved in operating our store, processing payments, providing customer service, fulfilling orders, preventing fraud, delivering advertising, analysing website performance, or otherwise providing the Services.

Some service providers may process information in countries other than the country in which you reside.

Please review our Privacy Policy for more information about how personal information is collected, processed, stored, and shared.

SECTION 11 - FEEDBACK, REVIEWS AND USER CONTENT

If you submit, upload, post, email, message, or otherwise provide Bellnie with reviews, ideas, suggestions, photographs, feedback, proposals, testimonials, or other content (“Feedback”), you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, distribute, display, and otherwise use that Feedback for purposes related to our business and Services, subject to applicable law.

This may include using customer reviews and feedback to improve or promote our Services.

By submitting Feedback, you represent that:

  • You own the Feedback or have permission to provide it

  • Your Feedback does not infringe the rights of another person

  • Your Feedback is accurate to the best of your knowledge

  • You have disclosed any compensation or incentive received for providing the Feedback where required by law

We are not required to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback unless otherwise agreed.

We reserve the right to moderate, edit, refuse, or remove content that we reasonably believe is unlawful, abusive, defamatory, misleading, obscene, fraudulent, infringing, or otherwise inappropriate.

You may not use a false identity or email address to mislead us or others regarding the origin of Feedback.

You remain responsible for the content you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Discounts

  • Promotions

  • Offers

  • Shipping fees

  • Availability

  • Delivery estimates

  • Product specifications

We reserve the right to correct such errors or inaccuracies, update information, or cancel affected orders where necessary, including after an order has been submitted.

Where required by applicable law, customers will be informed of material changes affecting their orders.

SECTION 13 - PROHIBITED USES

You may use Bellnie and the Services only for lawful purposes.

You may not use the Services directly or indirectly:

  • For unlawful, fraudulent, or malicious purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To harass, threaten, abuse, defame, intimidate, or harm another person

  • To submit false or misleading information

  • To distribute spam, phishing communications, malware, or unsolicited advertisements

  • To impersonate another individual or organisation

  • To interfere with the operation or security of our website

  • To scrape or collect personal information without authorisation

  • To circumvent security measures

  • To introduce viruses or malicious code

  • To reproduce, duplicate, copy, resell, or improperly exploit our Services

  • To engage in activity that may harm Bellnie, Shopify, our customers, or third parties

We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 14 - TERMINATION

We may suspend or terminate your access to some or all of the Services where reasonably necessary, including if you violate these Terms, misuse the Services, engage in fraudulent activity, or create security or legal risks.

You remain responsible for any outstanding amounts owed before termination.

Provisions which by their nature should continue after termination will remain effective, including provisions concerning intellectual property, limitations of liability, indemnification, governing law, and other applicable obligations.

SECTION 15 - DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the Services and information provided through Bellnie are made available on an “as is” and “as available” basis.

We make reasonable efforts to maintain accurate information and reliable Services, but we do not guarantee that:

  • The Services will always be available or uninterrupted

  • Information will always be completely accurate or current

  • The website will always operate without technical errors

  • The Services will be free from every possible security issue

Any warranties, rights, or protections that cannot legally be excluded under applicable consumer protection law remain unaffected.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bellnie and its affiliates, partners, directors, employees, contractors, agents, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Services or products purchased through the Services.

This may include loss of profits, revenue, savings, data, business opportunities, or similar losses.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Your statutory consumer rights remain unaffected.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Bellnie, Shopify, and our respective affiliates, partners, officers, directors, employees, contractors, licensors, agents, and service providers from third-party claims, liabilities, damages, or reasonable legal expenses arising from:

  1. Your material breach of these Terms

  2. Your violation of applicable law

  3. Your violation of another person's rights

  4. Your misuse of the Services

We may assume control of the defence of an applicable claim where appropriate.

You agree to reasonably cooperate with us in connection with any such claim.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue to remain valid and enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

If Bellnie fails to enforce a right or provision under these Terms, that does not constitute a permanent waiver of that right or provision.

These Terms, together with any policies or rules posted through Bellnie and incorporated by reference, constitute the agreement between you and Bellnie relating to your use of the Services.

They supersede previous versions of these Terms relating to the same subject matter.

SECTION 20 - ASSIGNMENT

You may not transfer, delegate, or assign your rights or obligations under these Terms without our prior written consent.

Bellnie may transfer or assign its rights or obligations under these Terms where permitted by applicable law, including in connection with a restructuring, merger, acquisition, sale, or transfer of the business.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements through which Bellnie provides Services will be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Bellnie's operating company is established, except where mandatory consumer protection laws in your country of residence provide otherwise.

Nothing in these Terms removes any legal rights that cannot be waived under applicable consumer protection law.

SECTION 22 - HEADINGS

The headings used throughout these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You may review the latest version of these Terms of Service on this page at any time.

We reserve the right to update, modify, or replace portions of these Terms by publishing an updated version on our website.

Where required by applicable law, we will provide notice of material changes.

Changes will become effective from the date stated in the updated Terms or applicable notice.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms, subject to applicable law.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

Bellnie
Email: info@bellnie.com